The 38th National Council Conference in Boston, May 1-3, is intended to present solutions to the most challenging business and operational issues you face everyday in running a behavioral health organization. This year, you have the opportunity to ask four of our featured experts questions relating to their areas of expertise. Then, attend their interactive conference sessions to get the answers. Submit your questions/case studies in advance or come prepared to ask them onsite.
Ron Zimmet on Risk Management
Stuart Meyers on Interview Tips
Judith DeBiase on Interior Design
Paul Lefkovitz on Process Benchmarking
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Ron Zimmet on Risk Management
 Submit your questions for Ron NOW
Conference Session: A14 Managing Organizational Risk: Questions and Answers
Thu, May 1, 10:50 am – 12:20 pm
Ron Zimmet is a trial lawyer and general counsel to the Mental Health Risk Retention Group, an insurance company that provides professional and general liability insurance to behavioral health organizations. He provides education and consulting to behavioral health organizations across the country and authors a monthly risk management column in Behavioral Healthcare magazine.
Ron emphasizes that the best risk management program for a community behavioral heath organization is to ensure a quality care process. He has been able to offer answers to a range of risk management issues posed by providers, such as
- How can I train my staff to record better charts to avoid liability for injury caused by negligence?
- What situations are most likely to result in lawsuits for sexual misconduct?
- To what extent are we liable for patients’ undisclosed medication risks?
Ask Ron how you can institute a quality care process and avoid lawsuits for sexual misconduct, suicide and violent acts, malpractice, and medication errors. Send your questions now or come prepared to ask them at the conference.
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Stuart Meyers on Interview Tips
 Submit your questions for Stuart NOW
Conference Session: D14 Tips and Taboos to Ace Your Interview
Fri, May 2, 3:45 – 5:15 pm
For 12 years in a row, Stuart Meyers has been ranked among the “Top Ten” or top 10% of more than 4,000 MRI recruiters in the United States. He is founder and president of The Meyers Group, a leading search firms specializing in behavioral healthcare. Stuart has worked extensively with behavioral health, medical/surgical, managed care and public sector companies, and rehab systems, and has held senior-level positions in a number of national provider and managed care organizations. He specializes in assisting boards of directors and CEOs in a succession planning process that ensures seamless transitions in key leadership positions.
Stuart will answer your career development questions at a workshop on Tips and Taboos to Ace Your Interview. Get Stuart’s help with your most pressing interview challenges, whether from the employer or the candidate perspective—submit your questions now.
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Judith DeBiase on Interior Design
 Submit your questions for Judith NOW
Conference Session: BC1 Design on a Dime, Questions and Answers
Thu, May 1, 4:00 – 5:30 pm
Judith DeBiase is an interior designer with extensive experience in designing environments for the care of people with mental illnesses and addiction disorders—hospitals, residences, clinics, and office space. Based in New York, Judith consults for the New York State Office of Mental Health as well as many behavioral health organizations throughout the country, to create high-end design solutions for organizations on a budget. Her unique style integrates aesthetics, therapeutic principles, safety, form, and function to evolve practical, pleasing working environments.
Judith has been able to offer solutions to a range of providers’ design issues such as
- How can I spruce up a long, dark hallway that lines staff offices?
- What type of furniture would be best in our new group therapy rooms?
- How can we make the kitchens in our group homes more user-friendly?
Send your questions or a brief description of your design challenges to Judith now, along with photos where relevant, or simply bring them with you to the conference.
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Paul Lefkovitz on Process Benchmarking
 Submit your questions for Paul NOW
Conference Session: B01 Process Benchmarking: A Portal to Best Practices
Thu, May 1, 4:00 – 5:30 pm
Paul M. Lefkovitz, PhD, is a licensed clinical psychologist whose work has encompassed clinical, administrative, research, and consulting roles in behavioral health service delivery and performance measurement. Since 1974, he has held progressive leadership positions within the hospital and community-based sectors of the industry. He is the Chair of the Joint Commission's Behavioral Health Professional and Technical Advisory Committee and Clinical Associate Professor at the Indiana University School of Medicine.
Paul’s organization, Behavioral Pathway Systems, has successfully used an innovative technique called process benchmarking to identify and share the best practices of top-performing organizations. His conference workshop will demonstrate an actual process benchmarking exercise in the increasingly important area of client access. Electronic audience polling technology will be used to anonymously gather access information from workshop participants. You will leave this workshop with a rank-ordered listing of evidence-based potential best practices and an understanding of how to apply the principles of process benchmarking for success in your own settings.
Submit your benchmarking and performance measurement questions to Paul now and come to his workshop prepared to share your organization’s basic client access data—the average number of days from the date of request for routine outpatient services to the date of intake.
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